Delivery Policy

The idea behind the creation of ‘’ (hereinafter referred to as baitulshifa) was to provide end-users an unmatched customer experience. An experience which every customer feels that is missing in their nearby brick and mortar pharmacy. Team baitulshifa, is here to fill in that missing customer experience not only by providing you quality and genuine medicines/products, but by also making sure that you that you feel comfortable and relax while we take care of your pharmaceutical needs. With the same concept in mind, we have kept our delivery policy as simple and as convenient as it can be:


Ø In order to ensure confidentiality and process only correct orders, we will call you for your kind confirmation for every online order placed.

Ø After receiving your telecom confirmation, our delivery department will deliver your orders:

ü Within 2 hours in Karachi; and

ü Within 2-3 days throughout Pakistan. In intercity deliveries, we keep this small variability due to our interdependency on third party courier services.

Ø There are certain areas of Karachi where we do not offer doorstep delivery due to security concerns. Please call our helpline to find out about the availability of delivery in your area.





Order Weight

Order Value

Delivery Charges

Within Karachi


Less than 2KG

PKR 2,000 or Above


Less than 2KG

Less than PKR 2,000

PKR 180 only

Greater than 2KG

More than PKR 2,000

PKR 349 only

Throughout Pakistan

Any weight

Any value

Actual Courier Charges only



Business Timings:

Our business timings are from 9AM to 9PM – Monday to Saturday.



Delivery of Biotech Medicines:

For all order relating to biotech medicines (such as medications for cancer, thalassemia etc.), will be delivered within 24 hours in Karachi and within 2-3 working days across Pakistan. Such medications require special orders to be placed from the manufacturer and hence are not readily available in stock.


© Copyright 2021 Baitul Shifa