Terms & Conditions



www.Baitulshifa.com: The domain name www.baitulshifa.com, an internet based portal is owned and operated by Mubashireen Enterprises (hereinafter referred to as “Baitulshifa” or “We” or “Our” or “Us” or “Company”). The domain name and the mobile version are collectively referred to as the “Website”.

Baitulshifa is an online platform with principal business involved in sales and delivery of pharmaceutical and consumer products that are sold by various manufacturers, their authorized distributors or third parties.

Terms & Conditions:

Your access or use of this Website, in any form whatsoever is governed by the following terms and conditions (hereinafter referred to as “T&Cs”). However, if You navigate away from this Website to any other third party website, these T&Cs will no longer be applicable to You. Instead terms and conditions as specified by such website will be applicable to You.

Baitulshifa reserves the right to change or modify these T&Cs or any policy or guideline of the Website with immediate effect at its sole discretion without any prior notification. You must be 18 (eighteen) years of age or older to use or visit the Website in any manner. These T&Cs are published in compliance of, and is governed by the applicable laws of Islamic Republic of Pakistan.

The Website’s content is the property of Mubashireen Enterprises and is protected under copyright, trademark and other applicable law(s). You shall not modify the Baitulshifa content or use any of its contents in any way for any public or commercial or for personal gain.


For the purposes of availing the Services and/or transacting through this Website, You are required to obtain registration, in accordance with the procedure established on this website. The registration on or use/ access of the Website is only available to natural human beings only. A registered ID can only be utilized by the person whose details have been provided. The Website strictly prohibits the use of single ID by multiple persons unless they are certain designated IDs which are used by internal staff members, for internal purposes or used by internal staff only to facilitate certain external individuals who are unable to access or use the contents of this website. Organizations, companies, and businesses may not become registered members on the Website or use the Website through individual members.

You agree to create a single account and provide accurate, truthful, current and complete information when creating Your account. You also agree to promptly update Your account information on a regular basis and ensure Your account information is kept secured at all times. You agree to promptly notify Baitulshifa of any suspected or actual security breaches relating to the Website; and take responsibility for all the activities that occur under Your account and accept all risk of unauthorized access.

Prescription Drugs:

This Website is a platform that can be used by the Users to purchase various drugs and pharmaceutical products that requires a valid medical prescription issued by a medical expert/ doctor to be provided to a registered pharmacist for the purpose of dispensing such medicine (“Prescription Drugs”), offered for sale on the Website. In order to purchase Prescription Drugs You are required to upload a scanned copy of the valid prescription on the Website or email or Whatsapp the same to Baitulshifa. The order would not be processed until a copy of a valid prescription is received. We reserve the right to verify the prescription forwarded by You and in case We observe any discrepancy in the prescription uploaded by You, We will cancel the order immediately. You are also required to make the original prescription available at the time of receipt of delivery of Prescription Drugs.

All users explicitly provide consent to Baitulshifa to maintain a record of all the prescriptions uploaded by the Users.

Alternate Drugs:

You acknowledge and accept that the an alternate to a Prescription Drug would only be processed if the medical expert/ doctor has himself/ herself permitted for any other equivalent generic drug to be dispensed in place of the Prescription Drug

Delivery of Drugs:

The Pharmaceutical Drugs and Services shall be delivered by employees of Baitulshifa or independent third parties who have signed service agreement with Us. You accept and acknowledge that the Third Party transporter/ courier/ delivery personnel, engaged by Baitulshifa, shall be independent contractors in-charge of the delivery of the order. Baitulshifa does not have any control or any obligation over the delivery standards of third party service providers.

Content Management of the Website:

As part of the Services, Baitulshifa provides Content on the Website targeted at general public for informational purposes only and does not constitute professional medical advice, diagnosis, treatment or recommendations of any kind.

Modification of Website:

Baitulshifa reserves the right to modify or discontinue, temporarily or permanently, the Website or any features or portions thereof without prior notice.

Data & Privacy:

All the information provided by You is stored in a secured hosting server. Baitulshifa, implements procedures and audit controls in place for the safeguard of your personal information. You authorize Baitulshifa to access your information for the purpose of operating and marketing of this Website. Baitulshifa, will not disclose Your personal information to any other third party unless as required by Laws of the Islamic Republic of Pakistan.

Force Majeure:

You accept and acknowledge that Baitulshifa shall not be liable for any loss or damage caused to the User as a result of delay or default or deficiency or failure in the Services as a result of any natural disasters, fire, riots, civil disturbances, actions or decrees of governmental bodies, communication line failures or any other delay or default or deficiency or failure which arises from causes beyond Baitulshifa’s reasonable control (“Force Majeure Event”). 

© Copyright 2021 Baitul Shifa